Privacy Policy
How ZH Doctors Cleveland protects your personal and health information.
Our practice adheres to the provisions under the Privacy Act 1988 with Amendments (Private Sector) Act and in line with the Australian Privacy Principles (APP). It is the policy of this practice to maintain the security and confidentiality of personal health information at all times and to ensure that this information is only available to authorised members of staff.
The guidelines are available at www.oaic.gov.au/privacy/australian-privacy-principles-guidelines.
AI Transcription in Consultations
Some of our doctors use secure AI-powered transcription tools to help create accurate and detailed consultation notes. These tools are used only to support documentation and do not replace your doctor’s professional judgement.
Your privacy is important to us. All data is handled in line with Australian privacy laws, encrypted during transfer, and stored securely within your medical record. If you prefer not to have AI transcription used during your appointment, please let your doctor or reception team know.
If you would like further information about this practice’s information handling procedures, please talk to your doctor or receptionist, or call us on 07 2142 4233.